Location

10030 Carrington lane
Alpharetta, GA 30022

Licensed & Insured

DOT MC-841285-C
US DOT 2439030

Call us Today

770.845.5505 888.225.0383

Frequently Asked Questions

Here are some common questions about our moving services ContactOur Reviews

Estimate Inquiries

Does the estimate include packing material?

No. Our basic moving service does not include us providing you packing material. However, feel free to check our promotions page as we sometime offer free packing material. In the basic moving service, we expect all boxes to be sealed before our movers arrive. If you are interested in our packing supplies (we strongly recommend them they are very high quality), please contact us and we would be happy to check for you the closest location for you to pick them up.

Do you charge by weight?

No. We estimates the moving cost by the cubic feet of each item we load and transport. Which means it doesn’t matter to us if your dinning room table is made of wood or steel and is extremely heavy or not, the pricing remain the same in both cases.

What does the estimate include?

Our estimates include labor loading and unloading your belongings from your current home / business to your new home / business. Transit, padding and blankets to protect your goods, tolls and taxes and fuel surcharges. If you require additional moving services like packing and storage the estimate will include the additional services. For more information about our services,check out our Services page or call us at 770.845.5505 TOLL FREE 888.225.0383

Can I recieve a quote from you without even talking with you?

Although we strongly advise that you don’t due to the fact that every move has different circumstantial and different limitations which means is very different and our customer service experts knows exactly what questions they need to ask in order to produce for you the most accurate estimate, if that’s your choosing, we can defiantly communicate with you via email and give you a quote in that way. contact us we will be happy to help and please be careful before choosing a moving company that offers you an estimate without even an inventory list when miscommunication can result in you spending a lot more money than you signed on to.

How do you calculate my household goods cubic feet?

We calculate your goods assisting three ways. We use a database that contains a vary extended list of household goods. Using this list is good for example if you have a king size bed, the database contains the measurements of that bed (unless it is an unordinary bed). The second way is for the customer to proving us the height, the width and the depth of the item (much easier than you might think) and we manually add these item’s measurements to the inventory list. The third way is for us to send our representative to your home and measure the items on our own. Royal Squad Movers top priority is to produce the most accurate estimate to her customers in order to reduce the chance for additional charges that in many companies often appear during the moving process. For more information, contact us or call us 770.845.5505 TOLL FREE 888.225.0383.

Moving Services

Is your storage facility offers self-storage?

No. We offer full services when it comes to storage. It means we can pack your items, transport, store them and unpack them. Our specialists will come with proper equipment and wrap, box, carry, drive and move everything into storage. If you need to take something out, you can schedule an appointment or we will deliver the item to your door.

How can I secure my fragile items?

The regulations pointed out by The Department of Transportation are  that all fragile items with substantial amounts of glass (table glass tops, artworks, marble and so on) must be properly wrapped before loading them into our truck. Royal Squad Movers also provide packing services separately for these items at additional cost. For more information, contact us or call us 770.845.5505 TOLL FREE 888.225.0383.

Do you offer all moving services?

Absolutely. Our basic moving services is sending movers to your home to load our truck, transport the goods to your new home or business and unload the truck. Of course when we unload the truck we put the boxes and furniture in their designated location (for example, we will unload the toddler bed in the toddler bedroom on so on). With this basic service, we also provide packing services and storage services. We also provide additional VIP services that include everything (assembling your furniture and unpack your boxes). For more information about our services,check out our Services page or call us at 770.845.5505 TOLL FREE 888.225.0383

Can you help me with my electronics?

Yes, we offer third-party services including electronics services. Experts will come to set up phones, home security, video, audio and everything you need. If you need us to connect your appliances and electronics, we strongly suggest you check our Royal moving service as we feel it would fit you best.

Do you offer help with packing/unpacking?

Yes, we would love to help you! We offer customizable packing and unpacking services to fit your requirements. At the time you move, you can choose to pack as little or as much as you want. Our team can pack only a portion of your items or the entire shipment. We personalize your moving plan and make everything as smooth as possible. For more information about our packing services, check out our Services page or call us at 770.845.5505 TOLL FREE 888.225.0383 to speak with a representative.

You can also pack yourself if you want. We provide boxes and containers for your items. You can also contact us if you need advice on packing your belongings.

Can I move jewelry?

Yes, you can move jewelry and other items of extraordinary value such as photographs, antiques and money. Please notify our specialists of these items before packing day. We also provide special containers for small, expensive items. For more information, contact us or call us 770.845.5505 TOLL FREE 888.225.0383.

Can I store my items with you while I’m moving?

Yes. We offer storage services and can store your belongings. Our storage facilities meet all safety standards and requirements and your items will be stored with extra care. When moving with Royal Squad Movers, we offer our storage service for FREE for up to one month! of course there is no extra charge for delivery from storage to your new destination. Please contact us for more details.

Can you help me with cleaning?

Yes. If you don’t have the time to scrub your new house or want no signs left in your old home, we have partnered with cleaning services to make your place a sparkle.  If you need us to clean your old house and or your new house, we highly recommend you check our Royal moving service as we feel it will be the best for you.

Do you offer commercial moves?

Yes, we can help you with your commercial move. For more information, call us at 770.845.5505 TOLL FREE 888.225.0383 to speak with a representative.

are there items your movers cannot move?

We do not move: Weapons nor ammunition, flammable items, paint, liquids or aerosols, perishable food. For more information, contact us or call us 770.845.5505 TOLL FREE 888.225.0383.

Should I disassemble all my furniture before moving?

It is recommended to disassemble all items that are possible to disassemble before the move in order to secure these items in the best way possible. In case you are not able to do so our professional can do it for you with an additional cost. We can also reassemble your furniture at your new home or office. For more information about our services,check out our Services page or call us at 770.845.5505 TOLL FREE 888.225.0383

General Questions

Is your company a carrier or a broker?

Royal Squad Movers is a CARRIER moving company who offers all moving services for commercial and residential movers. We employ expert movers, packers, drivers, packing materials, padding and blankets and the trucks as well. In cases that our trucks cannot access your current moving location or your new moving location we rent a truck that does. For more information, contact us or call us 770.845.5505 TOLL FREE 888.225.0383.

How do I book my move with Royal Squad Movers?

We’re happy you decided to move with us! You can do it in several ways. You can fill out a form online and our representative will contact you and discuss your move in detail. You can also call us at 770.845.5505 TOLL FREE 888.225.0383 to speak with a representative. Our specialist will follow up with you to plan your move.

Either way, a professional will talk to you to help you select the right services and answer all your questions.

When should I contact you?

As soon as you can! It is always a good idea to notify us about your move a month in advance. The more time you give us, the more likely we can meet your schedule. You should also inform us if your pick up or delivery dates are critical (for example, due to lease expiration) and we will accommodate a more precise schedule. Our specialist will ask you about your specific requirements and advise you regarding services available.

Do you move on holidays/weekends?

Yes, we move when you need us. Our customized moving services, especially commercial moving in many cases has time limitations. We make sure to meet our customers timeline and complete the moving process according to the schedule that was approved.

Can I ride in your truck?

No, for safety reasons, we do not allow our clients to ride with the movers. Of course, you can follow our trucks with your car. Either way, a professional will talk to you to help you select the right services and answer all your questions.

My move date has changed. What should I do?

Don’t worry, it happens. Please contact us as soon as you can to make changes to your plan and discuss further updates.

Do you move on holidays/weekends?

Yes, we move when you need us. Our customized moving services, especially commercial moving in many cases has time limitations. We make sure to meet our customers timeline and complete the moving process according to the schedule that was approved.

I have no idea how many boxes I need

Although we strongly advise that you don’t due to the fact that every move has different circumstantial and different limitations which means is very different and our customer service experts knows exactly what questions they need to ask in order to produce for you the most accurate estimate, if that’s your choosing, we can defiantly communicate with you via email and give you a quote in that way. contact us we will be happy to help and please be careful before choosing a moving company that offers you an estimate without even an inventory list when miscommunication can result in you spending a lot more money than you signed on to.

Completely understandable. Most of our customers don’t know how many moving boxes they need. Based on our experience and the information we succeed to gather from you, we quote with the maximum amount of boxes we believe you will need and than we when we are closer to your moving date and you have a better idea we update your estimate accordingly.

How should I prepare for the move?

Make sure your home is ready for our team. Take your doors off the hinges if you have large items that won’t fit through. Move anything off the walkways that can obstruct movement of your items. Remove rugs because they can cause you to slip.
All your appliances such as washers, refrigerators and dryers should be disconnected. These items come with instructions for how to properly prepare them. Or you can contact us and we will help you pack them.
We have created the moving tips [link to the page with Moving Tips] to help you be fully prepared for the moving day.

Payments & coverage

How do I pay?

The Payment for our moving services is divided to three.

The first payment is in order to reserve the move. $100 for moving out of Atlanta, $200 for all other states. The fee is deducted from the total and is refundable up to 48 hours prior to the moving date. The payment transaction can be made over the phone via credit or debit card, to your convenient, you can also send us a check in the mail.

The second payment is on pickup day. This payment you can pay cash, credit or debit card(we accepts Visa, MasterCard, AmEx or Discover), personal check, cashier’s checks or a money order. The amount of this payment will be 60% of the your balance.

The third and final payment is at delivery time of the remaining 40%. The payment must be in cash or postal money order from the post office. I you can only pay via credit or debit, you will need to add 4% handling fee.

For more information call us at 770.845.5505 TOLL FREE 888.225.0383 to speak with our representative.

What kind of insurance do you provide?

BY FEDERAL LAW, a moving company must provide a Limited Liability Coverage of $0.60 per lb. per article. That is the basic insurance and is already apply to your moving service.

There are more types of insurance you can choose from that even provide full coverege:

  • Renters insurance.
  • Home owners insurance.
  • Third party insurance company.

please contact us for more information.

Didn’t find an answer to your question?

Please write us at support@royalsquadmovers.com or free to call us at 770.845.5505 or at our toll free number 888.225.0383 and we will be happy to answer all your questions and to discuss your move with you.

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Experience

All our employees has years of experience for you to relay on. They will provide you the best solution to any problem.

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Quality

We give our customers our best. We use advanced equipment and the best methods in every services we provide.

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FREE Quote

Our representative will provide you the most accurate quote to accommodate all your moving needs.

About us

We believe that in order to be the best you have to give your best. Which is why it doesn’t matter to us if you need our moving services, storage services, packing services, residential moving services nor commercial moving services, it is our mission to provide you the best experience. Contact us for a free quote and we promise you will not be sorry you did.

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Office Hours

MON-SAT 8-10pm SUNDAY 9-5pm

ROYAL SQUAD MOVERS 10030 Carrington lane Alpharetta, GA 30022

LOCAL 770.845.5505

TOLL FREE 888.225.0383